If you have any symptoms of Covid-19 you MUST not attend the surgery. All patients are being advised to log on to the NHS 111 online for further advice.

The surgery is open from 8am-6:30pm. If you have an urgent problem during these times please ring the surgery. At all other times ring NHS111

All services from Manchester Road are currently suspended until further notice, Holes Lane does have controlled access but continues to operate as normal. The online and telephone appointment booking system is temporarily suspended. You must use E-Consult as your first method of contact for treatment & advice. All sick notes, medication, referral queries and GP letter requests must go through E-Consult. Requests via E-Consult for non-urgent problems can be made from 6:30pm on Sunday  to  6:30pm on Friday . If your E-Consult is submitted before 12pm you will receive a response the same working day before 6:30pm, for any submissions after 12pm you will receive a response the next working day before 6:30pm.

Due to COVID we are operating what is know as total triage, this is a virtual appointment. Your GP or nurse will review your problem and will then depending on your needs:

• Offer you advice via text
• Offer you a telephone consultation
• Offer you a video call
• Ask to see you in person (face to face) or
• Navigate you to other services

Prescriptions requests will be available for collection 48 working hours after submission from your nominated pharmacy. Please use the NHS app on your smart phone, order via the website, [email protected] or post your request through the door/ drop in the box. We ask you do not contact the surgery before this time.

For general information on Coronavirus please visit the NHS website

Please only attend the surgery if we ask you to. It is important that you arrive on the time we ask you to attend and don’t forget to wear a face covering or mask

We are currently experiencing a high volume of calls and apologise for any inconvenience caused