Prescriptions

⚠️ Important Update – Prescription Requests

From 1st April 2026, we will no longer accept prescription requests via email.

SystmOnline – Repeat Prescriptions

You can now order repeat prescriptions online via SystmOnline.

  • 🔒 Secure: Your account is protected and cannot be accessed by others if you keep your login details safe.

  • 🆔 Access: You need an individual ID and password.

    • New patients registering with us will automatically receive login details.

    • Existing patients should contact Reception to get their login.

🌐 Access SystmOnline here: https://systmonline.tpp-uk.com

To order repeat prescriptions quickly and safely, please sign up for the NHS App.

Why use the NHS App?

✅ Order repeat prescriptions anytime, anywhere
✅ Track requests and receive updates
✅ Link directly to your medical records
✅ View your current medications

📲 Sign up today and manage your prescriptions easily and securely.

📱 NHS App: https://www.nhs.uk/nhs-app/


💊 Repeat Prescriptions

The NHS App is the quickest and easiest way to request repeat prescriptions.

Other Prescription Information

  • Prescriptions are prepared daily

  • Requests must be received by 5:30 pm

  • Ready for collection 48 hours later, after 3:00 pm

📮 You can also:

  • Drop requests off at Reception

  • Post them to the surgery

  • Include a stamped, addressed envelope for postal return


 

🔁 Repeat Dispensing

Repeat Dispensing lets patients on regular medications receive multiple prescriptions at once from the pharmacy.

✅ Convenient – your pharmacy can supply medicines automatically
✅ Saves time – fewer trips to the surgery
✅ Helps manage long-term conditions

Ask your GP or pharmacist if Repeat Dispensing is suitable for you.


📞 Housebound Patients or Those Over 75

If you are housebound or over 75, you can request prescriptions by phone:
🕑 Call 2:00 pm – 4:00 pm, Monday–Friday

Date published: 8th October, 2014
Date last updated: 8th April, 2026