Online
You can use the NHS e-Referral Service to book, change, or cancel your appointment. This service is fast, convenient, and secure. You will need the information provided when the referral was made, including a 9-digit reference number and an access code.
You can also track your referral and find further information through the NHS e-Referral Service.
Access and information about NHS e-Referral Tracking
By phone
You will need your 9-digit reference number and access code.
Call the NHS Appointments Line: 0345 608 8888
Textphone: 0345 850 2250
The NHS Appointments Line is open:
Monday to Friday: 8am–8pm
Weekends and bank holidays: 8am–4pm
Help is available in different languages. Calls are charged at the same rate as a standard local call.
Contact the hospital directly
You can also book, change, or cancel your hospital appointment by contacting the hospital directly by phone or via their website.
Please do not contact the Practice about hospital appointments that have already been arranged.
